Privacy Policy

Privacy & Cookies

INTRODUCTION

This privacy policy sets out the way ipEXIT Ltd trading as Constant Escape Productions (“CEP”) processes your personal information. It deals with how CEP collects information, what CEP does with it, how CEP protects it and what controls or rights you have. 

CEP is committed to protecting the privacy of its users and anyone who interacts with CEP, and will treat all such information with due care. CEP promises to:

  • Tell you why CEP collects personal information, how CEP does this and what CEP uses it for.
  • Only collect the information CEP needs to deliver the service to you.
  • Keep the personal information up to date and ensure it is safe and secure.

 

Please read this Privacy Policy carefully to understand how CEP processes your personal data. By providing your personal data to CEP or by using its services or this website you are accepting or consenting to the practices in this Privacy Policy.

CEP may change this policy from time to time. The date this policy was last updated is shown at the end of this document. Please check back frequently to see if the policy has been updated. 

As a data controller, CEP fully complies with the Data Protection Act 2018 (DPA), the Privacy and Electronic Communications Regulations 2003 and the UK General Data Protection Regulations (UKGDPR). 

 

WHO IS CEP

In this policy references to “CEP” are to ipEXIT Ltd trading as Constant Escape Productions whose address is 20-22 Wenlock Road,  London, England, N1 7GU. The data controller is Mr Steve Taylor at Constant Escape Productions.

 

WHAT INFORMATION IS COLLECTED

CEP collects personal information about you to enable CEP to provide its services.  The term personal data means any information about an individual from which that individual may be identified. CEP may collect, store and use some or all of the following categories of data about you.

When you use CEP’s website, it may record: 

  • technical information, including the type of device you use to access CEP’s website, the Internet Protocol (IP) address, your login data, the type and version of your browser, your time zone setting and location, browser plug-in types and versions, operating system, platform and mobile network information; and your usage of CEP’s website, including the full Uniform Resource Locators (URL), the pages you viewed, the page response times, any download errors, the length of time you were on a particular page, how you interacted with the page (such as scrolling, clicks and mouse-overs), and how you browsed away from the page.

 

The personal information CEP collects may include:

  • Name
  • Email address
  • When you visit CEP’s website, CEP collects information about your IP address and pages you visit. This does not tell CEP who you are.

 

HOW CEP COLLECTS PERSONAL INFORMATION

CEP collects the personal information in the following ways:

  • When you enquire about CEP’s service.
  • When you provide information by filling in a form on registration or information provided at any other time.
  • When you correspond with CEP by email, phone or other ways.
  • When you contact CEP by email, telephone, social media or in any other way.
  • When you visit CEP’s website.
  • When you fill in a form or survey for CEP.
  • When you participate in discussion forums or other social media on CEP’s site or sites managed by CEP.

 

PERSONAL INFORMATION PROVIDED BY OTHER SOURCES

CEP may collect personal data about you from other sources and these can include:

  • from publicly-accessible sources (for example the internet, LinkedIn or Companies House);
  • from automated technologies or interactions with CEP’s website through the use of cookies and similar; and via CEP’s systems.

 

HOW CEP USES THE INFORMATION AND WHY CEP NEEDS IT

CEP uses personal information to provide its service. This may include:

  • Processing – this will include using the information to fulfill any request made by you or someone on your behalf to receive CEP’s services. 
  • Contract – if CEP has a contract with you, CEP will process your personal information to fulfill that contract
  • Consent – generally CEP will only ask for your consent to process your personal information if there is no other legal ground to process. Where CEP needs your consent, CEP will ensure you are as fully informed as possible and use that consent solely for the reason you have given it to CEP. You will be able to change your mind at any time by contacting CEP at the address above.  Any direct marketing email or text to you will have a link to let you do so.
  • Necessary to defend legal claims or a court action.
  • Vital interests – where it is necessary to protect your vital interests or those of another person.
  • Employment – when necessary to fulfill CEP duties under employment law.
  • Public interest – this is usually in line with any applicable laws such as protecting against dishonesty, malpractice or other seriously improper behaviour.
  • Information you have made public.

 

LEGITIMATE INTERESTS

CEP also processes your data when it is in CEP’s legitimate interests to do this and when these interests do not override your rights. These legitimate interests include: –

  • Providing you with information on products, services, competitions, feedback, offers by partner service providers. 
  • Keeping CEP’s records up to date.
  • For statistical research and analysis and to enable CEP’s to monitor and improve services.
  • To monitor how CEP is meeting its performance.
  • Sharing your personal information with people or organisations in order to comply with any legal or regulatory obligations or to enable CEP to run its organisation.
  • To fulfill laws that apply to CEP and the third parties CEP works with.
  • To take part in or be the subject of any merger, sale or purchase of all or part of CEP business.
  • Managing CEP’s relationships with you and third parties who assist CEP to provide the services to you.

 

WHO WILL SEE THE INFORMATION

Your information will only be accessible to CEP staff and only where it is appropriate in respect of the role they are carrying out. CEP will never sell your information or let other organisations use it for their own purposes. 

CEP will only share your personal information:

  • If consent is necessary, CEP will have taken your consent and will provide information for the specific reason your consent was given. You will have the opportunity to withhold consent when you complete the form on which CEP collects the data or you can do so by contacting CEP at the address above, at any time.
  • Other organisations you belong to confirm your entitlement to CEP services.
  • The police or other law enforcement agencies to assist them perform their duties if CEP must do this by law or under a court order.
  • To organisations who you have requested CEP to supply information so that they can provide services or products you have requested.
  • Organisations providing IT systems, IT support and hosting in relation to IT systems on which information is stored.
  • When using auditors and professional advisors. 
  • When CEP is legally required to, or because of a lawful request by a governmental or law enforcement authority.
  • If CEP merges with another organisation, forms a new entity, sells its business or purchases a business.

Where a third-party data processor is used, CEP ensures they operate under a contract which includes confidentiality and security of personal data and their obligations under the Data Protection legislation.

 

SECURITY

The security of your personal information is very important to CEP. CEP protects all personal data it holds and ensures CEP has appropriate organisational and technical measures in place to prevent unauthorised access or unlawful processing of personal data and to prevent data being lost, destroyed or damaged.

CEP will keep your personal data only for as long as is necessary. In working out how long CEP needs to keep your personal data CEP takes into account the amount, nature and sensitivity of the personal data, the potential for harm to arise from its unauthorised use or disclosure, the purposes for which CEP processes it, and as to whether those purposes may be achieved by other means, and the applicable legal requirements. Since retention periods will differ for different types of personal data please contact CEP for further details.

All information you provide to CEP is stored on CEP secure servers. Where CEP has given you (or where you have chosen) a password which enables you to access certain parts of CEP’s site, you are responsible for keeping this password confidential. CEP asks you not to share a password with anyone. 

Unfortunately, the transmission of information via the internet is not completely secure. Although CEP will do its best to protect your personal data, CEP cannot guarantee the security of your data transmitted to its site; any transmission is at your own risk. Once CEP has received your information, CEP will use strict procedures and security features to try to prevent unauthorised access.

All the personal data is processed in the UK however for IT hosting and maintenance your information may be situated outside the European Economic Area (EEA).

You might find links to third party websites on CEP’s website. These websites should have their own privacy policies, which you should check. CEP does not accept any responsibility or liability for their policies whatsoever as CEP has no control over them.

 

YOUR RIGHTS

You benefit from a number of rights in respect of the personal data CEP holds about you. These rights apply for the period in which CEP processes your personal data. More information is available from the Information Commissioner’s Office website (https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/invidual-rights/). CEP has summarised the rights which may be available to you below:

  • Transparency over how CEP uses your personal information (right to be informed).
  • To request a copy of the personal information CEP holds about you, which will be provided to you within one month (right of access).
  • An update or amendment of the personal information CEP holds about you (right of rectification).
  • To ask CEP to stop using personal information (right to restrict processing).
  • Ask CEP to remove your personal information from CEP’s records (right to be forgotten). 
  • Request CEP to remove your personal information for marketing purposes (right to object).
  • To obtain and reuse your personal data for your own purposes (right to portability) or to transfer it to another party.
  • Not to be subject to a decision based on automated processing.

 

You can contact CEP about any of these rights at the address above. To protect your privacy, CEP may ask you to prove your identity before it agrees to respond to any request. 

CEP will provide the information free of charge unless your request is manifestly unfounded or excessive or repetitive, in which case CEP is entitled to charge a reasonable fee. CEP may also charge you if you request more than one copy of the same information.

CEP will provide the information you request as soon as possible and in any event within one month of receiving your request. If the request contains a large amount of data, CEP reserves the right to provide the data within three months of the initial request. If CEP needs more information to comply with your request CEP will let you know.

In some circumstances CEP may not be able to do what you have asked, for example if there is a statutory or contractual requirement for CEP to process your data.

If you are not satisfied with the way in which CEP deals with your request, you can contact the Information Commissioner’s Office at their website www.ico.org.uk.

 

COOKIES

CEP’s website uses cookies to distinguish you from other users of CEP’s website. This helps CEP to provide you with a good experience when you browse CEP’s website and allows CEP to improve its site. By continuing to browse the site, you are agreeing to CEP’s use of cookies.

A cookie is a small file of letters and numbers that CEP stores on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

CEP uses the following cookies: 

  • Strictly necessary cookies. These are cookies that are required for the operation of CEP’s website. They include, for example, cookies that enable you to log into secure areas of CEP’s website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. These allow CEP to recognise and count the number of visitors and to see how visitors move around the website when they are using it. This helps CEP to improve the way its website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to CEP’s website. This enables CEP to personalise its content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to CEP’s website, the pages you have visited and the links you have followed. CEP will use this information to make its website and the advertising displayed on it more relevant to your interests. CEP may also share this information with third parties for this purpose.

 

Third Party cookies. These are used where CEP has third party applications on its website to customise the services that it provides, or to provide increased functionality. They may relate to the use of social media or the use of another complimentary service.

 

RETENTION OF INFORMATION 

CEP holds your information only for as long as necessary for each purpose CEP uses it. CEP uses the following guidelines: –

  • Any time limits set by law or recommended by regulators, professional bodies or associations.
  • Time limits for making a claim.
  • For as long as CEP has a reasonable need for managing its relationship with you or running its organisation.

 

Complaints and How to contact CEP

If you have any questions about this privacy policy or your rights regarding the processing of your personal information, please email our Data Protection Manager at: 

contactus@ipexit.co.uk

Or in writing to :

Data Protection Officer 

ipEXIT LTD
20-22 Wenlock Road
London,
England, N1 7GU 

Should you have any complaints or queries about anything relating to the privacy of your personal data, or any other data protection issues, please let CEP know using the contact details above and CEP will do its best to deal with them. However, you also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues. The ICO may be contacted on their helpline number which is 0303 123 1113 between 9am and 5pm Monday to Friday, or by other contact methods as set out on their website: www.ico.org.uk.

This policy was last updated on 3rd My 2023 2022

ipEXIT Ltd